Browse events on our homepage or events page, select the event you want, choose your ticket type, and complete checkout via M-Pesa, card, or other supported payment methods. Your tickets will be emailed to you instantly.
Your tickets are sent to the email address you used at checkout. You can also log in to your account and find them under "My Tickets". Each ticket has a unique QR code for check-in.
Refund policies are set by the event organizer. Check the event details page for the specific refund policy. If you have issues, contact us at support@tykopass.com.
Log in to your account and navigate to "My Tickets" to re-download your tickets. You can also contact our support team.
Ticket transfers depend on the organizer's policy. Some events allow transfers — check the event page or contact the organizer.
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For Organizers
TykoPass charges a simple 3.5% fee per paid transaction. There are no monthly fees, setup costs, or listing fees. Free events are completely free.
Register as an organizer, complete your organization profile, then click "Create Event" from your dashboard. You can add ticket types, pricing, images, and more.
Payouts are processed based on your payout schedule. You can configure your payout preferences in your organizer dashboard under Finance → Payouts.
Absolutely. Free events incur no fees at all. There is no limit on the number of free events you can create.
Yes. You can create percentage or fixed-amount promo codes from your organizer dashboard for any event.
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Payments & Security
We support M-Pesa (STK Push), Visa, Mastercard, and bank payments. Payment method availability may vary by event.
Yes. We use bank-level encryption and never store your full card details. All payments are processed through certified, PCI-compliant gateways.
If your payment fails, your order will not be confirmed. You can retry the payment. Make sure you have sufficient funds and that your payment details are correct.